Date of stay: May 23, 2017
Accommodation and facilities:
Our second stay at this Resort. The service and the staff is still perfect, breakfast ist great, location is great. Only the room (we had a standard room) is a bit small, and so is the bed. But everything is in great condition and nothing is missing! Definitely will go there again!
Reservation service:
Booking was easy and perfect!
Date: May 25, 2017
written by: Markus Taxer
Date of stay: Jul 08, 2016
Accommodation and facilities:
I reached to the hotel with 2 children and ordered two rooms
I asked for connection door room but got regulars rooms without connection door.
when I asked to replace the room the team over there did not try to help and told me the agent did not order connection room , they did not try even to seek for available room.
Reservation service:
agent should try to get connection room if the customer asked it ,
Date: Jul 26, 2016
written by: SHAY OVED
Date of stay: Mar 15, 2015
Accommodation and facilities:
Vi trivdes riktigt bra på hotellet! Vänlig och tillmötesgående personal. Vi bodde i Villa D precis vid poolen och var jättenöjda med både bungalown och läget. Sängarna var något hårda. Poolen och restaurangen var bra! På stranden, som var lite grovkornig, var det höga vågor. Kul för våra äldre barn men vår lilla ville inte bada på stranden. Mycket god service från all personal på hotellet! Vi är mycket nöjda och kommer gärna tillbaka!
Reservation service:
Vi är nöjda!
Date: Mar 18, 2015
written by: Camilla Nolte Madsen
Date of stay: Mar 05, 2015
Accommodation and facilities:
Nous avons été déçu de la prestation de l hôtel et surtout de la qualité des chambres. La literie était mauvaise, la salle de bain mérite d être refaite entièrement (robinetterie hors service, chasse d eau bouchée, sèche cheveux avec un fil de 15 cm...). Les serviettes sont trouées et fines...
Ce n est absolument pas digne d un hôtel soit disant de luxe .
Le ménage n est pas fait tous les jours, la piscine n est pas nettoyée...
Bref, on a été déçu des prestations de cet hôtel.
Reservation service:
Tripdavisor devrait revoir la notation de cet hôtel qui mérite un grande rénovation.
Date: Mar 10, 2015
written by: VASSELET
Date of stay: Jan 20, 2015
Accommodation and facilities:
Authorities schoud take care about pollution. After every rainy day there was a lot of trash wasched to the beach. we didn t feel comfortable to go swimming then.
Reservation service:
booking Service was perfect
Date: Jan 25, 2015
written by: Kurt Keller
Date of stay: Jan 13, 2015
Accommodation and facilities:
really greay hotel
we got upgraded to a villa on the pool, the staff was amazing and we enjoyed the hotel alot
Reservation service:
Date: Jan 24, 2015
written by: shay salman
Date of stay: Dec 21, 2014
Accommodation and facilities:
We spent 2 weeks in Thai House beach resort and we had a Villa just by the pool/beach with our family (2 children of 7 and 10 years old) We are very pleased with our visit. Great service and nice staff. If we go back to Lamai we will for sure stay here again!
Reservation service:
Easy to book and to contact the booking service.
Date: Dec 29, 2014
written by: Maria Gullan Yvonne Andersson
Date of stay: Nov 21, 2014
Accommodation and facilities:
This hotel was amazing! the staff were so polite and friendly, which made our 1st stay in Koh Samui wonderful! very clean, great food & great location!
Many thanks!
Reservation service:
Hadn t heard of sawasdee before, but they were great, best price & good service, many thanks!
Date: Nov 24, 2014
written by: Mark deacon
Date of stay: Jul 03, 2014
Accommodation and facilities:
Rooms where clean and spacy. We stayed in familyroom at 3 floor and had ok wiew, but those who stayed in 1 and 2 floor had no wiew exept jungel and neighbourhouse wall. Restaurant need to come up some levels. Ok Food but cleaning glasses in dirty water With fingers is not what you expect in 2014. Swimmingpool-area is much smaller than it looked like, but beach was calm and clean this time at the year. All in all we had a good stay with our 3 children.
Reservation service:
Wery good service, as always!!! :)
Date: Jul 30, 2014
written by: A. Nerboe
Date of stay: Apr 20, 2014
Accommodation and facilities:
This hotel is one of the best in Lamai and has a really convincing price value relation. The guests are international. Service is excellent. We had one of the beachfront villas and were very satsfied. Food in the restaurant is excellent, having dinner in the sand on the beach was awesome. Two downsides: water quality of the sea was very poor, it seemed sometimes even dirty. The entire beach of Lamai is full of waste, empty plastic bottles and not what you expect from paradise.
Reservation service:
Excellent!
Date: Apr 27, 2014
written by: Roman Diehl
Date of stay: Apr 07, 2014
Accommodation and facilities:
We came to the hotel full family with 2 childrens and a baby.
The roomes were nice. Not so big, but exactly what we needed.
The stuff are frendly, the piok is big and clean. Overall it it was very good.
Reservation service:
Date: Apr 10, 2014
written by: Eran Barkat
Date of stay: Feb 01, 2014
Accommodation and facilities:
Very good service, nice people. It s a very cousi hotel.
Reservation service:
Date: Feb 04, 2014
written by: Fredrik Karlsson